Terms & Conditions

  1. Common Agency
    1. Pujis Fine Art discloses it acts in its own capacity to make a contract upon the Customer Terms and Conditions upon the Quoted Terms.
    2. The Customer hereby authorises Pujis Fine Art as its agent to enter a contract with a service upon the Terms and Conditions upon the Customer accepting the Quoted Terms.
  2. Authenticity and Copyright
    All paintings are embedded with certificates. In the certificate enlisted the name of the painter, title, size of the painting. media used, painter’s signature and finger stamp.

    Pujis Fine Art along with all the site contents and products are licenced to hold or otherwise holds copyright to the Pujis Fine Art website and all agreements and documents issued or published by EPujis Fine Art and accordingly reserved its copyright rights in respect to such materials.

  3. Delivery
    1. Paintings delivered directly to your house are rolled up and put in a pipe. We will roll the painting well and thoroughly using the best material. We will make sure your painting will arrive on time.
    2. Delivery of paintings will be carried out seventy-two (72) hours after we receive the payment. We will inform the receipt number to you so that you can find out the status of your item.
    3. For the Indonesian (domestic) region, we use JNE in shipping. The shipping needs approximately up to 14 days (Saturday week does not count) depending on the location of your shipment.
    4. As for international, we use EMS Indonesia Post, TNT, Feddex and DHL. Delivery takes a maximum of 28 working days (Saturday week does not count) depending on your shipping location.
  4. Frame
    1. If you choose a frame upon the purchasing option. We will ship separate frames with your paintings. We will open and packing the frame properly. In each corner of the frame we will provide the code. When the frame arrives at home, you can unite the frame following the code we have written on the corner of the frame.
    2. Frame shipments will be carried out in 120 hours after we receive your payment. We will inform the receipt number to you so that you can find out the status of your item.
    3. For the Indonesian (domestic) region, we use JNE in shipping. The shipping needs approximately up to 14 days (Saturday week does not count) depending on the location of your shipment.
    4. As for international, we use EMS Indonesia Post. Shipping takes a maximum of 28 working days (Saturday week does not count) depending on your shipping location.
    5. Please notice, some countries do not allow frame (wood) to enter their country, so the shipping process will be hampered by customs. We further advise you to know the details. If it is found that when it is unable to enter your country or there are additional costs it is beyond our responsibility.
  5. Refund & Return
    If your goods damaged and not in a good condition, we facilitate with our return policy. You can return the Product to us within maximum 1 x 24 hours of receipt, we can not accept any return out of the time limit. Unfortunately, we can not accept a return based on chage of mind. The return fee will be borne by you and is your responsibility, not the responsibility of Pujis Fine Art. You must ensure that the products sent to us are in the same condition as they were received (without defects) and are well packaged. In this case, if the item is returned to us in an inappropriate condition, we reserve the right not to accept returns and send the product back to you.

    If you want to claim a refund, you must first contact us within 1 x 24 hours of the item being received by email at info@pujisfineart.com or on the phone +6281 338 523 333

  6. Site Access Conditions
    1. The Customer shall be responsible for ensuring reasonable access to the Address and ensure that the delivery point for the Pujis Fine Art is freely and reasonably accessible for the delivery.
    2. Pujis accept no responsibility whatsoever for any damage caused to the ground, service, road, path or passage of the address or the location designated near or in the proximity to the Address for the delivery.
  7. Force Majeure
    Pujis Fine Art shall not be liable for any failure or delay in complying with any obligation imposed under these terms if the failure or delay arises directly from any fact or circumstance beyond the control of the Pujis Fine Art, including without limitation fire, earthquake, explosion, war, insurrection, sabotage, industrial disputes, transportation, acts of terrorism, acts of God, embargo, changes in law, delays or disruption by government or government agencies.